How to convert more enquiries into sales orders

One of the top aims for businesses is usually to increase the number of enquiries they convert into orders to grow their customer base, sales revenue and profits. But what can you do to start increasing conversion? Your customers journey Before you look to increase...

How to get the most out of your CRM

This guide from OGL Computer Services Group… Investing in a CRM should allow your business to improve on its customer service, marketing efforts and sales opportunities. However, simply implementing the software won’t revolutionise your business. It’s important...

Creating customer value with Lean Thinking

Blog from WinMan’s Jonathan Davies… Customer value is defined as the perception of what products and services are worth to customers. It looks at systems and processes, as well as mindsets and trends linked to customer value. There is growing pressure for...