by Steve | May 26, 2020 | Accounting, Cloud, CRM, Project Management, Technological Change
Virtual agent chatbots can interact directly with employees to handle low level tasks like password resets, issues which have clear algorithmic fixes, and digital service requests… They can do so more quickly, more consistently, and more sustainably, 24×7,...
by Steve | May 26, 2020 | Accounting, Cloud, CRM, Document Management, ERP, Security
If you are still WFH, Colin Dennis, Head of Technical Operations, OGL Computer has this to say on remote working… The loss of discipline provided by an office has always been a huge drawback for employers considering remote working. A key success factor now will...
by Steve | May 14, 2020 | Accounting, ERP
Vanilla is delighted to announce that it has been awarded Gold Channel Partner status by IFS This establishs Vanilla as the first Gold partner in the UK and Ireland. The award comes after a successful first year in the programme, with some notable contract wins....
by Steve | May 11, 2020 | Accounting, Document Management, ERP, Technological Change, Uncategorized
Nominating a Chief Financial Officer (CFO) for the very first time is a huge step for any firm… But the real challenge goes beyond the traditional number crunching; aligning on key priorities can also set you in good stead for the months and years ahead,...
by Steve | May 11, 2020 | Accounting, CRM, Document Management, ERP, Warehouse Management
Norfolk-based Borg & Overström is a global leader in the design and distribution of water refreshment systems including water dispensers, consumables and accessories The company’s belief is that water is the ultimate tool for creativity, productivity and health....
by Steve | May 11, 2020 | Accounting, Cloud, CRM, Document Management, ERP, Security
While many employees are still working from home, this advice comes from Paul Colwell, Technical Director, OGL Computer Take it from the top, if staff are not already used to working remotely, or if there is a mixture of remote veterans and green starters, it is...
