CRM Trends

CRM Trends

This article has been provided by Workbooks Recreating ‘Water Cooler Moments’ with CRM SMEs have had to clear many hurdles over the past two years, culminating in a very different commercial landscape – and customer pathway – to those that preceded the pandemic. With...

6 Reasons to Integrate CRM & ERP

Many organisations think that if they have an Enterprise Resource Planning (ERP) system they don’t need a CRM platform. In fact they are two quite distinct systems, serving specific purposes and delivering specific outcomes… Manufacturers need both – and they need to...